Billing, invoices, receipts, transactions

Movago Ads is a browser-based workspace for brands to manage advertising campaigns and creatives across Movago placements. This article explains billing, invoices, receipts, transactions, including the main workflow, relevant conditions, and what to expect in the app.

Overview and key details

- Billing: /app/control/billing
- Invoices: /app/control/invoices and /app/control/invoices/[id]
- Receipts: /app/control/receipts and /app/control/receipts/[id]
- Transactions: /app/control/transactions and /app/control/transactions/[id]
Billing can show Payment method required until a card exists. You cannot launch a campaign without a card.
Refill budget is on a campaign that can take more budget. The dialog shows the estimated 2.2% fee and the total charge. Statuses they may see on a transaction: Succeeded, Failed, Processing, Requires action. Types: Campaign create, Budget refill, Refund, Adjustment.
Invoices and receipts are records of what already happened. Open the row they mean. Do not recalculate tax or invent a missing invoice.

What to expect

Ad sets define delivery, campaigns pay for that delivery, and ads supply the creative. Each has its own status and requirements. Changes become visible when the corresponding action succeeds; an unavailable button, incomplete setup, or pending payment means the next stage has not yet been reached. Always rely on the status displayed for the particular item rather than assuming it has progressed.

If something is unavailable

Review the eligibility requirements and status described above. Missing required information, an earlier incomplete step, or an account-level limitation may prevent the action. Where the application displays a specific reason or a required next step, that message is the best guide to resolving the issue. For payments or decisions requiring review, use the relevant in-app support channel rather than assuming an automatic reversal or approval.