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Your profile / Account
Movago technicians manage assigned visits and record the progress of each job.
Movago technicians manage assigned visits and record the progress of each job. This article explains how do i see who i work for, including the main workflow, relevant conditions, and what to expect in the app.
Your profile shows your name, email, phone, photo, the business, the categories you were given, the areas you cover, and the pay share the business set. The pay share is only shown to you. You cannot edit it.
The app should show that profile after you sign in.
If the business has not assigned categories or areas, those lists are empty. You cannot add them yourself.
Only assigned, eligible bookings can advance through the visit status sequence. Changes become visible when the corresponding action succeeds; an unavailable button, incomplete setup, or pending payment means the next stage has not yet been reached. Always rely on the status displayed for the particular item rather than assuming it has progressed.
Review the eligibility requirements and status described above. Missing required information, an earlier incomplete step, or an account-level limitation may prevent the action. Where the application displays a specific reason or a required next step, that message is the best guide to resolving the issue. For payments or decisions requiring review, use the relevant in-app support channel rather than assuming an automatic reversal or approval.
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