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Movago technicians manage assigned visits and record the progress of each job.
Movago technicians manage assigned visits and record the progress of each job. This article explains what do i not change, including the main workflow, relevant conditions, and what to expect in the app.
You do not create the business, pick marketplace categories for the business, draw the coverage area, create the service, pause the service, feature it, or set another person’s role. If a weekly schedule is wrong, the business owner sets that technician’s hours. Your job is the visit: on the way, arrived, start, and complete with notes and photos.
Only assigned, eligible bookings can advance through the visit status sequence. Changes become visible when the corresponding action succeeds; an unavailable button, incomplete setup, or pending payment means the next stage has not yet been reached. Always rely on the status displayed for the particular item rather than assuming it has progressed.
Review the eligibility requirements and status described above. Missing required information, an earlier incomplete step, or an account-level limitation may prevent the action. Where the application displays a specific reason or a required next step, that message is the best guide to resolving the issue. For payments or decisions requiring review, use the relevant in-app support channel rather than assuming an automatic reversal or approval.
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