What technicians can manage independently

Movago service providers manage their business profile, coverage, staff, listings, and bookings. This article explains what technicians can manage independently, including the main workflow, relevant conditions, and what to expect in the app.

Overview and key details

You can change their own name, email, phone, and photo. You cannot change the categories, coverage, role, or pay share you set. They move the visit from confirmed, to on the way, to arrived, to in progress, to completed, and they must add notes and at least one photo to finish.

What to expect

The business owner controls service availability and staffing; assigned technicians record arrival, work progress, and completion. Changes become visible when the corresponding action succeeds; an unavailable button, incomplete setup, or pending payment means the next stage has not yet been reached. Always rely on the status displayed for the particular item rather than assuming it has progressed.

If something is unavailable

Review the eligibility requirements and status described above. Missing required information, an earlier incomplete step, or an account-level limitation may prevent the action. Where the application displays a specific reason or a required next step, that message is the best guide to resolving the issue. For payments or decisions requiring review, use the relevant in-app support channel rather than assuming an automatic reversal or approval.