Topics
Topics
Ride requests / Going online
Movago drivers can publish scheduled trips or accept nearby ride and delivery requests.
Movago drivers can publish scheduled trips or accept nearby ride and delivery requests. These are separate workflows with different requirements. This article explains how do i receive delivery requests, not only rides, including the main workflow, relevant conditions, and what to expect in the app.
Courier requests only appear when you are online and you have turned on accept deliveries. If that is off, the list tells you to tap Accept deliveries.
The app should show courier requests after that switch is on.
Being online is not enough for packages. Accept deliveries has to be on. Ride requests do not need that switch.
A published scheduled trip is different from a driver assignment accepted through nearby requests. The actions and status checks are not interchangeable. Changes become visible when the corresponding action succeeds; an unavailable button, incomplete setup, or pending payment means the next stage has not yet been reached. Always rely on the status displayed for the particular item rather than assuming it has progressed.
Review the eligibility requirements and status described above. Missing required information, an earlier incomplete step, or an account-level limitation may prevent the action. Where the application displays a specific reason or a required next step, that message is the best guide to resolving the issue. For payments or decisions requiring review, use the relevant in-app support channel rather than assuming an automatic reversal or approval.
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